Or from one box to the same box, depending on the way the architecture or the infrastructure is. It’s easy to move a file from one platform to the same platform. On the most base level, how hard is it to move a file? It’s not so hard. “How hard is it to move a file? It turns out that the answer to that is twofold. Paul French, VP, Product & Solutions Marketing, Axway
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But falling short of that, most folks don’t really do a very good job of applying lock and key to security when they really should be thinking about data security and access control.”Ĭategories: Data Leak Prevention, Managed File Transfer. And, by golly, data that they didn’t want to get out of that building wasn’t getting out of that building. There was a guy with a machine gun by the door. The only folks I’ve ever seen really do it effectively was the CIA, where they took your memory sticks away when you walked in.
“I’ve seen some organizations go to real extremes, where they lock down laptops, they turn off USB ports, there’s no CD burning. A Quick Start package is required for any installation issues encountered.John Thielens, Chief Architect, Cloud Services, Axway Installation issues are not covered under support packages. Support packages cover operational issues and product defects only. Without this package, you will receive e-support (only email / web support) for 36 months from the date of your purchase.
This package includes single or multiple product purchases. With this package, technical phone support hours are 8 am to 5 pm local time (all time zones), Monday through Friday, excluding holidays.įor access to the Axway technical support team via phone, please subscribe to the "Axway Business Level Support Package." This includes direct access to Axway's World Class Support Team, via telephone or email, during a one or three-year period from the date of purchase. If you would like to have technical phone support in addition to email and web support that comes with e-support, you will need to add the "Axway Business Level Support Package" to your order.
Please login to the Axway Customer Support Portal to download Secure Client 6.4 Service Pack 2 (SP2) at. Note: If you are an existing Axway customer and have a valid support contract, purchasing the Secure Client is not needed. For specific configuration settings related to all other Federal Reserve Bank Services, please refer to the FedLine Command ® documentation provided to the EUAC (End User Authorization Contact) at your institution. The Federal Reserve Bank documentation (Quick Start Guide) that is included in your package is intended for Check 21-enabled services. Technical documentation for the Secure Client is included with the product purchase below. Depending on the criticality of your production applications, purchasing and installing additional copies is recommended for contingency and failure scenarios, particularly if hot backup is essential. For example, if you have three different users logging in separately to a single machine, each user will need an activation instance. Licenses are specific to the user for which they are installed.
Each Secure Client license comes with three activation instances. An Axway Support Package for Secure Client is required and will need to be purchased separately.
The Axway price to Federal Reserve Bank customers includes only the software license. If you need assistance with your order please email us at Axway Secure Client Licensing and Set-up Materials Once you place your order, you will immediately have access to download the software, documentation, and license information. Axway Secure Client provides the capability to transfer files over private networks or the internet. This site has been designed so that you will have quick and easy access to Axway Secure Client software and Technical Support.